About How it works Services Get in touch
Burnaby, BC · Metro Vancouver

Never miss another lead while you're busy working

I set up the systems that catch every call, form, and message for local Metro Vancouver businesses, reply in minutes, and follow up so leads don't go cold. No agencies. Just a neighbour who handles the inbox for you.

Book a free audit See what I offer
What changes when we work together

From missed leads to booked jobs

Most local businesses lose leads simply because nobody answered in time. Here's what I fix:

Every call, form, and message in one place
Missed calls get an instant text back
New inquiries get a reply in minutes, not days
Automatic follow-up on quotes that go quiet
More booked jobs. Less time buried in your inbox.
Based in Burnaby, BC
Serving local small businesses across Metro Vancouver
Every lead answered in minutes, not days
No lock-in contracts
Free audit to start

What I do

Missed-Call Text-Back

Instant Lead Reply

One Lead Inbox

Follow-Up Automation

Google Business Profile

Donna, founder of Dot & Thrive
100% local & personal
About me

Hi, I'm Donna, your neighbour, and I built this for myself first

I'm a Burnaby mum with a toddler, and I run a couple of small businesses of my own. For a while I was drowning: calls I couldn't pick up, inquiry emails piling up while I was with my daughter, quotes I meant to follow up on and never did. Every one of those was a customer I lost without even noticing.

So I built the systems to catch them, with AI doing the heavy lifting. Now every call, form, and message gets answered fast, follow-ups happen on their own, and nothing sits in an inbox until it's too late. It worked so well for my own businesses that I started setting the same thing up for other local businesses across Metro Vancouver.

Dot & Thrive is brand new, and I'm keeping it small on purpose. I take on a handful of founding clients at a time, so you get my full attention, honest feedback, and pricing that reflects where we both are. No bloated agency overhead. No junior staff handling your account. I'll always be straight about what I can do and what I can't.

Burnaby local Mum of 1 AI-powered tools Vietnamese–Canadian No lock-in contracts
How it works

Simple, honest, and no surprises

Getting started takes one conversation. Here's what happens after that.

1

Free audit

I review your Google listing, website, social media, and reviews — and show you exactly what's missing and what it's costing you. No charge, no obligation.

2

We choose a plan

We pick the package that fits your budget and goals. No lock-in contracts. You can start small and grow when you're ready.

3

I get to work

I handle the content, website, automations, and online presence. You review and approve anything before it goes live. Simple.

4

You start thriving

More clients find you. More inquiries come in. Your online presence works for you 24/7 — even when you're busy running your business.

Services & pricing

Honest pricing. Real results.

All packages are month-to-month. No lock-ins, no hidden fees, no surprises on your invoice.

Never Miss a Lead

The door-opener. Stop losing jobs to the businesses that simply answered first.

$297 / month
  • Missed-call text-back so every missed call gets an instant reply
  • Instant auto-reply on your web forms and Google messages
  • Every call, form, and message in one simple inbox view
  • Monthly leads-captured report so you can see what it saved
  • Monthly check-in message
Most popular

Inbox & Follow-Up Engine

Everything in Never Miss a Lead, plus I answer and chase the inquiries for you, in your voice.

$497 / month
  • Everything in Never Miss a Lead
  • Drafted replies to routine inquiries, written in your voice
  • Automated follow-up on quotes and inquiries that go quiet
  • Automatic review requests after each job
  • Tour or booking link sent with every reply, where it fits
  • 30-min monthly strategy call

Front Office Autopilot

Your whole front desk, automated. The AI-powered setup that runs your lead flow start to finish.

$897 / month
  • Everything in the Inbox & Follow-Up Engine
  • Full AI automation across calls, forms, and messages
  • Database reactivation to win back past inquiries
  • Google Business Profile management
  • Quarterly "what's actually booking jobs" review
  • Priority response within 4 hours
What I find in a free audit

Most local businesses are losing clients online — and don't know it

Look at how most local businesses handle their calls, forms, and messages and the same three leaks show up every time. Here's where the money slips out.

Leak 1

The call goes to voicemail and never comes back

You're on a job, with a customer, or with the kids, so the phone rings out. The caller doesn't leave a message. They just dial the next business on the list. You never even knew they called.

Leak 2

The inquiry sits for hours before anyone replies

A form comes in at 2pm and gets answered at 8pm, if at all. By then they've booked someone else. The business that replies first almost always wins the job, and right now that's rarely you.

Leak 3

The quote goes quiet and nobody follows up

You send a quote, hear nothing, and move on. Most of those leads would still book with one nudge, but the follow-up never happens because you're busy doing the actual work. That's money left on the table.

Want to know exactly which of these gaps is hurting your business? I'll check all three — for free, with no pitch attached.

Book your free audit

Let's have a chat

No sales pitch. No pressure. Just a friendly conversation about your business and whether I can help. The audit is completely free.

Text me
(236) 836-2033
Instagram
@dotandthriveco
Facebook
Dot & Thrive
Based in
Burnaby, BC · serving Metro Vancouver
Response time
Within 24 hours, usually much sooner

My promise to you: I'll always be honest about what I can do and what I can't. If I'm not the right fit, I'll tell you — and try to point you in the right direction anyway.