About How it works Services Get in touch
Burnaby, BC · Metro Vancouver

Your business, finally found by the clients who need you

I help local small businesses in Metro Vancouver show up online, attract more clients, and stop losing leads to Google. No agencies. Just a neighbour who knows how to help.

Book a free audit See what I offer
What changes when we work together

From missed leads to booked jobs

Most local businesses are losing clients online right now — and don't know it. Here's what I fix:

Google listing that actually shows up in search
Google reviews replied to — fast
A website that captures leads while you work
Missed-call follow-ups so no lead goes cold
More inquiries. Less admin. More time for you.
Based in Burnaby, BC
Serving local small businesses across Metro Vancouver
AI-powered content & automations
No lock-in contracts
Free audit to start

What I do

Google Business Profile

Website Design & Maintenance

Lead Capture & Follow-Up

Review Management

AI Automations

About Donna
100% local & personal
About me

Hi, I'm Donna, your neighbour — and I get it.

I'm a Burnaby mum with a one-year-old, and I know exactly what it feels like to search for a local business online — only to find an outdated website, no photos, and unanswered reviews. Great businesses were invisible to me, and that's a problem I decided to fix.

Dot & Thrive is brand new — and I'm intentionally keeping it that way for now. I'm selectively taking on a small number of founding clients across Metro Vancouver, which means you get my full attention, honest feedback, and pricing that reflects where we both are. No bloated agency overhead. No junior staff handling your account.

Using AI tools and a focused strategy, I handle your Google presence, lead capture, and online reputation — so you can stay focused on running your business. I'll always be straight with you about what I can do and what I can't.

Burnaby local Mum of 1 AI-powered tools Vietnamese–Canadian No lock-in contracts
How it works

Simple, honest, and no surprises

Getting started takes one conversation. Here's what happens after that.

1

Free audit

I review your Google listing, website, social media, and reviews — and show you exactly what's missing and what it's costing you. No charge, no obligation.

2

We choose a plan

We pick the package that fits your budget and goals. No lock-in contracts. You can start small and grow when you're ready.

3

I get to work

I handle the content, website, automations, and online presence. You review and approve anything before it goes live. Simple.

4

You start thriving

More clients find you. More inquiries come in. Your online presence works for you 24/7 — even when you're busy running your business.

Services & pricing

Honest pricing. Real results.

All packages are month-to-month. No lock-ins, no hidden fees, no surprises on your invoice.

Starter — Get Found

For businesses that need to show up properly on Google and stop losing clients to competitors who do.

$297 / month
  • Google Business Profile active management (posts, photos, Q&A)
  • Review responses drafted and sent within 24 hours
  • Monthly ranking snapshot so you can see the difference
  • Profile optimised for your area and service type
  • Monthly check-in message
Most popular

Growth — Get Found + Get Called

Everything in Starter, plus a website and lead capture that brings in inquiries even when you miss a call.

$497 / month
  • Everything in Starter
  • Custom website built and maintained
  • Lead capture form so enquiries come to you directly
  • Missed-call text-back so no lead goes cold
  • Follow-up message templates
  • 30-min monthly strategy call

Full Suite — Full Presence

For businesses that want to go all-in. I handle your entire online presence so you can focus on the work.

$897 / month
  • Everything in Growth
  • Social media content (Facebook + Instagram, 2–4 posts/week)
  • Full AI automation setup coming soon
  • Monthly analytics report
  • Priority response within 4 hours
  • Weekly check-in call
What I find in a free audit

Most local businesses are losing clients online — and don't know it

After researching 30+ local business listings across Metro Vancouver, the same three gaps show up every time. Here's what I look at — and what it's costing you.

Gap 1

The Google listing is incomplete or abandoned

No recent photos. Outdated hours. A description that says almost nothing. Google treats these listings as low-priority — which means your competitors with active profiles show up first, every time.

Gap 2

Google reviews are going unanswered

Most local businesses never reply to their reviews — good or bad. Every unanswered review signals to a potential client that nobody's home. A simple, warm reply takes 2 minutes and changes how you're perceived.

Gap 3

Missed calls become lost clients

When someone can't reach you, they move on to the next result. Without a website contact form or a follow-up system, that lead is gone — and you never even knew they called. One missed lead can be worth hundreds of dollars.

Want to know exactly which of these gaps is hurting your business? I'll check all three — for free, with no pitch attached.

Book your free audit

Let's have a chat

No sales pitch. No pressure. Just a friendly conversation about your business and whether I can help. The audit is completely free.

Instagram
@dotandthriveco
Facebook
Dot & Thrive
Based in
Burnaby, BC · serving Metro Vancouver
Response time
Within 24 hours, usually much sooner

My promise to you: I'll always be honest about what I can do and what I can't. If I'm not the right fit, I'll tell you — and try to point you in the right direction anyway.